Percepción social de los servicios de transporte, caso de estudio Universidad Autónoma del Estado de México
Contenido principal del artículo
Resumen
Este estudio analiza la percepción social del sistema de movilidad en la UAEMEX. La encuesta clasifica los resultados en cinco dimensiones: accesibilidad, empleo, movilidad y conectividad, seguridad y salud pública, y habitabilidad. En cuanto a la accesibilidad (servicios de transporte, paradas y medios financieros), el análisis revela una dependencia significativa del transporte urbano (39%) y del servicio de Potro Bus (22%), con una percepción de eficiencia y rentabilidad; las paradas del fueron 1 o 2, y el costo del viaje diario fue de 1.50 USD. La movilidad y conectividad (nivel de satisfacción, puntualidad y distancia media), el 29% reconoce la eficiencia y su viabilidad económica, ya que es gratuito para los estudiantes. Seguridad y salud pública (accidentes, huella de carbono e inclusión), con un 78 % expresaron ningún accidente y un 43% destaca la inclusión. Además, el 70% está interesado en conocer su huella de carbono asociada al transporte. La habitabilidad (proyectos universitarios, planes de movilidad urbana y herramientas tecnológicas), se necesita educar y participar en iniciativas de transporte sostenible. Además, la investigación introdujo a la evaluación del Análisis de Ciclo de Vida Social para ajustar los impactos ambientales y sociales de los servicios de movilidad, alineados con los ODS.
Descargas
Detalles del artículo

Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-CompartirIgual 4.0.
Citas
Alanis, C., Álvarez, G., & Ávila, L. (2022). Institutional model with a life cycle perspective for the treatment of organic waste. CoPaLa, 7(14), 13. https://doi.org/10.35600/25008870.2022.14
Andrade, A., Escudero, M., Parker, J., Bartolucci, C., Seriani, S., & Aprigliano, V. (2024). Perceptions of people with reduced mobility regarding universal accessibility at bus stops: A pilot study in Santiago, Chile. Case Studies on Transport Policy, 16, 101190. https://doi.org/10.1016/j.cstp.2024.101190
Br?hová Foltýnová, H., Vejchodská, E., Rybová, K., & Kv?to?, V. (2020). Sustainable urban mobility: One definition, different stakeholders’ opinions. Transportation Research Part D: Transport and Environment, 87. https://doi.org/10.1016/j.trd.2020.102465
Campos-Vazquez, R. M., Krozer, A., Ramírez-Álvarez, A. A., de la Torre, R., & Velez-Grajales, R. (2022). Perceptions of inequality and social mobility in Mexico. World Development, 151. https://doi.org/10.1016/j.worlddev.2021.105778
Casas, U., Carrillo, A., & Rodríguez, R. M. (2020). Revisión crítica de sustentabilidad o sostenibilidad, en literatura sobre ciudades inteligentes. Revista Copala, 9, 67–90. https://doi.org/10.35600.25008870.2020.9.00163
Centro Mario Molina. (2014). Estudio del Sistema Integral de Movilidad Sustentable para el Valle de Toluca. http://centromariomolina.org/wp-content/uploads/2015/01/RE_-Estudio_Movilidad-sustentable_Toluca_2014_ltx.pdf
CONAPO. (2012). Sistema Urbano Nacional. http://www.conapo.gob.mx/en/CONAPO/Catalogo_Sistema_Urbano_Nacional_2012
Council the European Union. (2006). Renewed eu Sustainable Development Strategy.
Duan, H., Hu, M., Zhang, Y., Wang, J., Jiang, W., Huang, Q., & Li, J. (2015). Quantification of carbon emissions of the transport service sector in China by using streamlined life cycle assessment. Journal of Cleaner Production, 95, 109–116. https://doi.org/10.1016/j.jclepro.2015.02.029
European Commission. (1992). A Community Strategy for ‘Sustainable Mobility’, Green Paper on the Impact of Transport. on the Environment.
Figueirôa-Ferreira, V. G., Borchers, T., Ribeiro, R. A., & Fernandes, R. A. S. (2023). Citizens’ perception analysis of public transport and smart technologies in the Brazilian capitals during the SARS-CoV-2 pandemic. Acta Scientiarum. Technology, 45, e61329. https://doi.org/10.4025/actascitechnol.v45i1.61329
Finck Carrales, J. C. (2023). Mobility regulations and urban projects in Mexico City: An accessibility focus on territorial inequalities. Case Studies on Transport Policy, 11. https://doi.org/10.1016/j.cstp.2022.100939
Gallo, M., & Marinelli, M. (2020). Sustainable mobility: A review of possible actions and policies. In Sustainability (Switzerland) (Vol. 12, Issue 18). MDPI. https://doi.org/10.3390/su12187499
Ghate, A. T., & Qamar, S. (2020). Carbon footprint of urban public transport systems in Indian cities. Case Studies on Transport Policy, 8(1), 245–251. https://doi.org/10.1016/j.cstp.2019.01.005
Gobierno del Estado de México. (2015). Ley de Movilidad del Estado de México. https://legislacion.edomex.gob.mx/sites/legislacion.edomex.gob.mx/files/files/pdf/ley/vig/leyvig222.pdf
Gobierno del Estado de Mexico. (2023). 100 Compromisos por la Movilidad Sostenible. https://smovilidad.edomex.gob.mx/sites/smovilidad.edomex.gob.mx/files/files/pdf/Colibri/100%20COMPROMISOS%20PARA%20LA%20MOVILIDAD%20SOSTENIBLE%20PLAN%20COLIBRI%CC%81_TCARTA%20(2).pdf
Gompf, K., Traverso, M., & Hetterich, J. (2022). Applying social life cycle assessment to evaluate the use phase of mobility services: a case study in Berlin. The International Journal of Life Cycle Assessment, 27(4), 603–622. https://doi.org/10.1007/s11367-022-02051-y
Haddad, Y., Yuksek, Y. A., Jagtap, S., Jenkins, S., Pagone, E., & Salonitis, K. (2023). Eco-social sustainability assessment of manufacturing systems: an LCA-based framework. Procedia CIRP, 116, 312–317. https://doi.org/10.1016/j.procir.2023.02.053
Hannouf, M. B., Padilla-Rivera, A., Assefa, G., & Gates, I. (2023). Methodological framework to find links between life cycle sustainability assessment categories and the UN Sustainable Development Goals based on literature. Journal of Industrial Ecology, 27(3), 707–725. https://doi.org/10.1111/jiec.13283
klimi, V. (2022). On User Perception of Mobility Patterns, Problems and Efficient Measures for University Campuses in Mediterranean Countries. Ekistics and the New Habitat, 80(3), 15–18. https://doi.org/10.53910/26531313-E2020803514
Leontev, M. (2023). Reasons of university students’ susceptibility to intelligent mobility and the use of mobility-as-a-service schemes. E3S Web of Conferences, 376. https://doi.org/10.1051/e3sconf/202337604017
Li, W., Bao, L., Li, Y., Si, H., & Li, Y. (2022). Assessing the transition to low-carbon urban transport: A global comparison. Resources, Conservation and Recycling, 180. https://doi.org/10.1016/j.resconrec.2022.106179
Loubser, J., Marnewick, A. L., & Joseph, N. (2021). Framework for the potential userbase of mobility as a service. Research in Transportation Business and Management, 39. https://doi.org/10.1016/j.rtbm.2020.100583
Mancini, L., & Sala, S. (2018). Social impact assessment in the mining sector: Review and comparison of indicators frameworks. Resources Policy, 57, 98–111. https://doi.org/10.1016/j.resourpol.2018.02.002
Manohar, V. J., Godihal, J. H., & Biswas, P. K. (2024). Intelligent Transport System (ITS) with EV Infrastructure for Sustainable Mobility (pp. 485–495). https://doi.org/10.1007/978-981-97-0072-1_42
Metastasio, R., Bocci, E., Passafaro, P., Carnovale, F., & Zenone, V. (2024). The Social Representation of Sustainable Mobility: An Exploratory Investigation on Social Media Networks. Sustainability, 16(7), 2833. https://doi.org/10.3390/su16072833
Nations, U. (2018). World Urbanization Prospects.
Obregón Biosca, S. A. (2020). College student mobility in emerging countries: Case study on Universidad Autónoma de Querétaro, México. Transportation Research Interdisciplinary Perspectives, 6. https://doi.org/10.1016/j.trip.2020.100155
Osorio-Tejada, J. L., Llera-Sastresa, E., Scarpellini, S., & Hashim, A. H. (2020). An integrated social life cycle assessment of freight transport systems. The International Journal of Life Cycle Assessment, 25(6), 1088–1105. https://doi.org/10.1007/s11367-019-01692-w
Ostovar, M. (2023). Environmental and Social Life Cycle Assessment (LCA) in Transport Infrastructure. UNIVERSITY OF CALIFORNIA, DAVIS.
Pandey, Dr. A. (2024). The University Students’ Perception on Electric Vehicles and its Impact on their Willingness to Buy. INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT, 08(04), 1–5. https://doi.org/10.55041/IJSREM30631
Papo, M., & Corona, B. (2022). Life cycle sustainability assessment of non-beverage bottles made of recycled High Density Polyethylene. Journal of Cleaner Production, 378, 134442. https://doi.org/10.1016/j.jclepro.2022.134442
Pedreira Junior, J. U., Rodrigues da Silva, A. N., & Pitombo, C. S. (2022). Car-Free Day on a University Campus: Determinants of Participation and Potential Impacts on Sustainable Travel Behavior. Sustainability, 14(6), 3427. https://doi.org/10.3390/su14063427
Pollok, L., Spierling, S., Endres, H., & Grote, U. (2021). Social Life Cycle Assessments?: A Review on Past Development , Advances and Methodological Challenges. Sustainability, 13, 1–29.
Pourhashem, G., Malichová, E., Piscová, T., & Ková?iková, T. (2022). Gender Difference in Perception of Value of Travel Time and Travel Mode Choice Behavior in Eight European Countries. Sustainability, 14(16), 10426. https://doi.org/10.3390/su141610426
PRDI. (2021). Plan Rector de Desarrollo Institucional de la UAEMEX (2021-2025).
Ramos, A. (2024). Sustainability assessment in waste management: An exploratory study of the social perspective in waste-to-energy cases. Journal of Cleaner Production, 475, 143693. https://doi.org/10.1016/j.jclepro.2024.143693
Rodrigues da Silva, A. N., Tan, F. M., & Sousa, P. B. de. (2024). Key sustainable mobility indicators for university campuses. Environmental and Sustainability Indicators, 22. https://doi.org/10.1016/j.indic.2024.100371
Rodríguez G., D. (2017). Análisis del grado de satisfacción de los alumnos usuarios del transporte universitario Potrobus UAEM, 2017. UAEMéx.
Santos, G., & Nikolaev, N. (2021). Mobility as a service and public transport: A rapid literature review and the case of moovit. In Sustainability (Switzerland) (Vol. 13, Issue 7). MDPI AG. https://doi.org/10.3390/su13073666
SEMARNAT & INECC. (2022). Contribución Determinada a Nivel Nacional.
Shaheen, S., & Cohen, A. (2018). Is it time for a public transit renaissance?: Navigating travel behavior, technology, and business model shifts in a brave new world. Journal of Public Transportation, 21(1), 67–81. https://doi.org/10.5038/2375-0901.21.1.8
Shiddiqi, A. A. A., Sutjiningsih, D., Tjahjono, T., Darmajanti, L., & Suprayoga, G. B. (2022). Evaluating Sustainable Transport Indicators for Metropolitan Areas in Developing Countries: The Case of Greater Jakarta. The Open Transportation Journal, 16(1). https://doi.org/10.2174/18744478-v16-e2206130
Sóstenes Flores, D. (2024). Evaluación socioambiental de los servicios de movilidad universitarios en espacios académicos. Caso de estudio: Ciudad Universitaria de la UAEMEX. Universidad Autónoma del Estado de México.
Stan, M.-I., Tasen?e, T., & Rus, M. (2023). Challenges and opportunities regarding the COVID-19 pandemic on urban mobility in Constanta, Romania. Technium Social Sciences Journal, 42, 1–14. https://doi.org/10.47577/tssj.v42i1.8755
Tormo-Lancero, M. T., Valero-Mora, P., Sanmartin, J., Sánchez-García, M., Papantoniou, P., Yannis, G., Alonso, F., & Campos-Díaz, E. (2022). Development of a Roadmap for the Implementation of a Sustainable Mobility Action Plan in University Campuses of Emerging Countries. Frontiers in Sustainable Cities, 3. https://doi.org/10.3389/frsc.2021.668185
UAEMEX. (2023a). Agenda estadística. https://spydi.uaemex.mx/estadisticas/universidatos/agendas-estad%C3%ADsticas.html
UAEMEX. (2023b). Decálogo del usuario del Potro Bus.
UAEMEX. (2024). Dirección de Protección al Ambiente. https://proteccionalambiente.uaemex.mx/programas-ambientales/movilidad.html
UNEP. (2020). Guidelines for Social Life Cycle Assessment of Products. In Management (Vol. 15, Issue 2). http://www.unep.fr/shared/publications/pdf/DTIx1164xPA-guidelines_sLCA.pdf
Wang, S., Su, D., & Wu, Y. (2022). Environmental and social life cycle assessments of an industrial LED lighting product. Environmental Impact Assessment Review, 95, 106804. https://doi.org/10.1016/j.eiar.2022.106804
Woodcock, A., Saunders, J., Gut, K., Moreira, F., & Tavlaki, E. (2021). SOCIAL IMPACT ASSESSMENT: TOOLS, METHODS AND APPROACHES.
Yang, F., Yu, J., Li, X., & Qiu, W. (2022). An SLCA method based framework of large-scale transportation infrastructure in China. Environmental Impact Assessment Review, 93. https://doi.org/10.1016/j.eiar.2021.106716