Conflict management through effective actions of an Ethics Committee in response to structural violence

Abstract

This study addresses the functions of the Ethics Committee of the Secretariat of Education of the Government of the State of Mexico with the objective of knowing the projection of the Ethics Committee before the public servants assigned to said Secretariat to propose, from the perspective of Comprehensive Peace, a Protocol that helps in the management of Labor Conflicts. The documentary and descriptive research revolves around the question: What are the Integral Peace alternatives that would improve the processes and operation of the Ethics Committee of the Ministry of Education to provide better service and attention to public servants? To know the reality, the observation was recorded and interviews were applied. Among the results, it was found that there is significant inequality between public servants and that some of the forms of attention to requests are not ideal. As an alternative for improvement for the management of labor conflicts with a perspective of comprehensive peace, three factors are proposed: channeling to relevant organizations or agencies, mediation by the Committee and the application of the corresponding regulations.